Privacy Policy

At Shoji Entertainments, Inc., we’re committed to safeguarding your privacy online. The following privacy policy is intended to help you understand how we’ll handle your personal information. Personal information includes but is not limited to information such as names, addresses, phone numbers, credit card numbers and e-mail addresses. This policy is subject to change without notice.

WHO IS COLLECTING MY INFORMATION?

When you are on the Shoji Entertainments, Inc. (SEI) website and are asked for personal information, you are sharing that information for use by SEI only.

WHY DOES SHOJI ENTERTAINMENTS, INC. NEED THIS INFORMATION?

We ask you to provide personal information at checkout so that we can process your payment and so that we know how to reach you if we need to communicate important information about your order.

We’ll also ask you if we can use your personal information to send you marketing emails about shows, promotions, and special events. This is entirely optional.

WHAT OTHER INFORMATION IS COLLECTED?

We’re constantly looking for ways to improve your online experience with us. In order to do that, we need to collect some information about how users interact with our website. By using this site, you consent to our collecting this information.

Our servers will record the numerical Internet protocol (IP) address of the computer you are using, the browser software you use and your operating system, the date and time you access our site, and the Internet address of the website from which you linked directly to our site. Each client transaction with the SEI web server is also logged. Our servers record standard transactional information, such as the transaction date and time, size and type of web object retrieved by the client, and the duration of the transaction. Uses of this information include measuring the number of guests to different sections of the site, diagnosing and correcting system errors, and improvement of the site, among other uses. Cookies are used as part of the authentication process so we can acknowledge you on your return visit to our site. Cookies will remain on your computer unless you delete them.

WILL SHOJI ENTERTAINMENTS, INC. SHARE MY INFORMATION?

SEI analyzes website traffic and communicates with customers using third-party platforms. However, we will not disclose any of your personal data to a third party for any other purpose unless required by law.

If we are required by law to disclose the information that you submitted, we will attempt to provide you with notice that a request for your information has been made within a reasonable time in order to give you an opportunity to object to the disclosure, unless prohibited by law. We will attempt to provide this notice via e-mail if you have given us an e-mail address or by postal mail if you have given us only a postal address. If you do not challenge the disclosure request within five business days of receipt, we may be legally required to turn over your information.

HOW DOES SHOJI ENTERTAINMENTS, INC. PROTECT MY PERSONAL FINANCIAL INFORMATION?

Keeping your personal financial information private is very important to us. As with all personal information, we will never rent or sell your personal financial information. Please note that there are places on the Shoji Entertainments, Inc. (SEI) network of websites where you can transmit credit card information in order to complete a purchase. When we ask for a credit card number, we transmit and store that credit card number in an encrypted format. We use industry-standard, TLS 128-bit encryption. As is industry practice when processing credit card transactions within a browser, a secure (128-bit encrypted) connection must be established before card information will be accepted.

WHAT SECURITY PRECAUTIONS ARE IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF MY INFORMATION?

We use cloud storage for some of our data, and we work with our cloud partner to ensure that your data is secure. While we strive to protect your personal information, SEI cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security in our systems.

WHAT ELSE SHOULD I KNOW ABOUT MY PRIVACY?

Please keep in mind that when you voluntarily disclose personal information online, that information can be collected and used by others. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any registration information. Please be careful and responsible whenever you’re online.

WHAT ARE MY CHOICES REGARDING THE COLLECTION, USE AND DISTRIBUTION OF MY INFORMATION?

If you want to receive offers or information from Shoji Entertainments, Inc. (SEI), we may occasionally send you e-mail or postal mail about the shows, promotions, or special events. Only SEI will send you these direct mailings. When you enter your personal information and email address, you have the opportunity to opt out of receiving email.

If you are currently receiving mail or email from us and would like to stop receiving these communications, please let us know us by emailing us here.

HOW LONG WILL SHOJI ENTERTAINMENTS, INC. RETAIN MY PERSONAL INFORMATION?

Historical data related to ticket and merchandise orders helps us understand our audience so that we can evaluate the products we offer and improve our interactions with our customers. Because of this, the personal information that we collect has no set expiration date.

WHAT ARE MY RIGHTS REGARDING MY PERSONAL INFORMATION?

Under the General Data Protection Regulation (GDPR) effective May 25, 2018, European Union citizens may request a copy or the erasure of their personal information collected by SEI. However, please be aware that we’re unable to erase any personal information associated with a ticket order for a future performance.

Written requests for a copy or erasure of your personal information may be sent to: 

Data Protection Officer
c/o Shoji Entertainments, Inc.
PO Box 2130 Branson, MO 65615